Billbot | Managed Billing Service - Business Support System for VoIP Provider

More Than Just Another BSS Platform

A Platform Backed by Expertise

BillBot provides flexible telecom billing solutions designed to meet the needs of service providers of all sizes. We run a requirement discovery and analyse your process complexity — then, based on that complexity and importance, offer BillBot as two tailored services built around how you work.

Choose a Self-Managed Billing Solution, where you retain full control of the billing process with training and ongoing support — or a Fully Managed Billing Service, where BillBot's billing specialists act as an extension of your team, managing the complete billing cycle.

Reduce Revenue Leakage

Catch missed, delayed and under-billed charges automatically.

Automate Billing Ops

CDR imports and bill runs that fire off without manual chasing.

Improve Accuracy

Rate sheets and price plans validated before every bill run.

Reliable Revenue Management

Consistent, efficient revenue cycles month after month.

Onboarding Process

Everything You Need to Manage Billing

A clear, transparent process to get you up and running quickly, whether you choose self-managed or fully managed service.

Step 1

Discovery & Requirement Analysis

We map your current billing cycle, volumes and complexity to scope the right service.

Step 2

System Configuration

BillBot is configured to match your workflows, roles and approval chains.

Step 3

Product & Price Plan Setup

Rate sheets, bundles and price plans are loaded and validated before go-live.

Step 4

PBX & Carrier Integration

BillBot connects to your PBX and carrier feeds so usage data flows in automatically.

Step 5

Test Bill Run

A full dry-run bill cycle is executed and checked against expected outputs.

Step 6

Go Live

Your first live billing cycle runs with our team on hand throughout.

Step 7

Ongoing Support & Optimisation

We keep monitoring, tuning and supporting your billing cycle after launch.

Key Services

Two Ways to Run Your Billing

Self-Managed Billing Solution

Keep full control in-house, with BillBot's tools, training and support behind you.

Team training and onboarding
Initial system configuration
Price plan & rate sheet management
Automated CDR imports & bill runs
Ongoing technical support
Hand-holding for your 1st live billing cycle

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Fully Managed Billing Service

BillBot's specialists become an extension of your team and run the whole billing cycle.

End-to-end billing management
Dedicated virtual billing team
Custom billing workflow configuration
Monthly bill run management
Revenue assurance & billing accuracy
Monthly bill run reporting

Learn More

"Whether you prefer complete control or expert assistance, BillBot provides the flexibility to work the way your business operates."

Compare Plans

Service Comparison

Feature	Self-Managed	Fully Managed
Initial Setup
System Configuration
Team Training		Included
Bill Runs	Customer	BillBot
Rate Sheet Management	Customer	BillBot
CDR Import Monitoring	Customer	BillBot
Revenue Assurance	Customer	BillBot
Ongoing Support		Priority
Best For	Providers with an in-house billing team	Providers wanting to outsource billing

Ready to simplify your billing?

Whether you want to manage billing in-house or outsource the entire process, BillBot provides the tools and expertise to help your business grow.

Book a Free Demo Speak to a Billing Expert

Managed Billing Service