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One platform for billing, CRM & revenue — start to finish

Explore everything BillBot handles for telecom and IT service providers — from flexible price plans and usage rating to reports, white labelling and fully managed billing.

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FEATURES

Everything You Need. All in One Platform.

BillBot brings every part of your telecom & billing business together—from rate management to automated invoicing, usage processing, and customer self-care.

Flexible Price Plans

Flexible price plans

Unlimited service plans with flexible pricing, recurring charges, and usage-based billing.

Multiple Billing Cycles

Multiple billing cycles

Supports weekly, monthly, quarterly, annual, or custom billing schedules to reduce manual work.

Multiple Bill Runs

Multiple bill runs

Generate invoices for different customer groups, services, or billing cycles independently.

Usage Billing & Free Minutes

Usage billing & free minutes

Processes usage records, applies correct tariffs, and generates precise invoices.

Reports & Analytics

Reports & analytics

Comprehensive reports and real-time analytics for complete visibility into operations.

White Label Platform

White label platform

Deliver a seamless, professionally designed billing system with your own branding.

Fully Managed Service

Fully managed service

Dedicated team of billing experts who oversee the complete billing lifecycle.

Custom Development

Custom development

Tailor the platform to your specific workflows, integrations, and business rules.

Customer Self-Care

Customer self-care

Portal for customers to view invoices, payment history, and usage reports anytime.

Seamless Integrations

Integrations

Easily connect with your favorite payment gateways, accounting tools, CRM systems, and third-party APIs.

More Features

Every module, in one place

Pick a category to see everything BillBot covers, from lead to cash.

Customer Management

Everything you need to know about every customer, in one profile.

Customer Management
  • Customer Profile
  • Multiple contact management
  • Multiple service locations
  • Service subscriptions
  • Service contracts & documents
  • Customer specific rate sheets
  • Demographic category

CRM

Turn leads into customers without leaving the platform.

Customer Management
  • Lead management
  • Opportunity tracking
  • Quotations
  • Contracts
  • Service activation
  • Sales pipeline

Flexible Price Plans

Unlimited plans, priced exactly the way your customers expect.

Customer Management
  • Unlimited price plans
  • Customer specific pricing
  • Recurring charges
  • One-time charges
  • Activation charges
  • Discounts
  • Free minute call plans
  • Unlimited minute call plans
  • International free minute call plans

Rating Engine

Every call, session and record rated correctly, automatically.

Customer Management
  • Multiple CDR sources
  • Multiple rate sheets
  • Custom tariffs
  • Maintain historic rate sheets
  • SMS rate sheets

Billing

From per-second rating to fully automated invoice generation.

Billing
  • Per second (1/1) to per minute (60/60) rating
  • Subscription billing
  • Usage based billing
  • Convergent billing
  • Prorated billing
  • SMS billing
  • One-off billing
  • Multiple billing cycles
  • Multiple bill runs
  • Proration & adjustments
  • Tax, multiple/layered tax
  • Scheduled bill runs
  • Automated invoice generation
  • Multiple invoice templates

Payments

Collect faster and know exactly where every payment stands.

Payments
  • Online payments
  • Payment tracking
  • Outstanding balances
  • Payment history
  • Scheduled payment reminders
  • Customer statements

Reports & Analytics

Complete visibility into customers, revenue and products.

Reports & Analytics
  • Customer reports
  • Customer revenue
  • Customer usage
  • Invoice history
  • Payment history
  • Revenue report
  • Monthly revenue
  • Bill-run wise revenue
  • Product & services revenue

Financial Reports

The figures your finance team needs, ready when they are.

Financial Reports
  • Outstanding invoices
  • VAT reports

Operational Logs

Full traceability across every process that touches billing.

Operational Logs
  • Bill-run status
  • CDR processing
  • CDR collection report
  • CDR sync logs
  • Import history
  • Audit logs
  • Email logs

Notification & Reminder

Keep customers informed without lifting a finger.

Notification & Reminder
  • Quotation acceptance/rejection email
  • Manual & automated payment reminders
  • Welcome emails
  • Seasonal greeting emails
  • Demographic category emails

White Label

Your brand, everywhere the customer looks.

White Label
  • Business profile
  • Custom logo
  • Company branding
  • Email branding
  • Custom payment gateway
  • Customer portal branding

Managed Billing Services

Run it yourself, or hand the keys to our team.

Managed Billing Services
  • Self-managed cloud platform
  • Fully managed billing by the BillBot team

Custom Development

Built around your workflows, not the other way around.

Custom Development
  • Custom invoice template
  • Custom CDR import
  • Integration with your accounting software

Customer Login

Secure self-service, available around the clock.

Customer Login
  • View/download invoices
  • View current subscription plan
  • Payments and statements
  • Online payments

Turn complex work into Simple results


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