Terms and Conditions

Welcome to Billbot! These Terms and Conditions (“Terms”) govern your use of our SaaS billing portal service (“Service”). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

1. About Us

Billbot (“we,” “us,” “our”) is a billing software solution designed to streamline the billing cycle for IT Service Providers (ITSPs). Hosted on a world-class cloud platform, Billbot is a Software as a Service (SaaS) that automates the process of generating invoices for businesses.

2. Account Registration

To use Billbot, you must register for an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account and are solely responsible for all activities that occur under your account.

3. Service Description

Billbot provides a SaaS billing solution for ITSPs that automates billing, invoicing, and other related tasks. Our platform is hosted on a secure cloud infrastructure, eliminating the need for customers to handle hosting, maintenance, security, or performance management.

4. Pricing and Payment

Our pricing structure is transparent, with no hidden fees. Billbot offers flexible pricing plans that you can customize to fit your business needs. All fees are payable as outlined during registration, and users are responsible for keeping their billing information accurate and up to date.

Billing Disputes: Any disputes regarding billing should be reported within [XX days] of the charge in question. After this period, no refunds or adjustments will be made.

5. Modifications to Service and Pricing

We reserve the right to modify our pricing and the features of our Service at any time. However, we will notify you of any major changes, and in most cases, new features will be offered at no additional cost.

6. User Responsibilities and Restrictions

You agree to use the Service for lawful purposes only. You are prohibited from:

  • Accessing or attempting to access the Service by any means other than the interface we provide.
  • Engaging in any activity that disrupts or interferes with the Service or our servers.
  • Reverse engineering or attempting to extract the source code of the Service.

7. Data and Security

We are committed to protecting your data and privacy. We utilize industry-standard security measures to protect your data from unauthorized access. However, you acknowledge that no online platform is entirely secure, and we cannot guarantee absolute security.

8. Intellectual Property

All content, trademarks, and logos on the Service are the exclusive property of Billbot or its licensors. You are granted a limited, non-transferable, non-exclusive license to use the Service, but you may not copy, modify, or distribute our intellectual property without prior written consent.

9. Disclaimer of Warranties

The Service is provided on an “as-is” and “as-available” basis. Billbot disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free.

10. Limitation of Liability

In no event shall Billbot, its affiliates, officers, employees, or licensors be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of or relating to the Service shall not exceed the amount paid by you to Billbot in the previous 12 months.

11. Indemnification

You agree to indemnify and hold harmless Billbot, its affiliates, employees, and agents from any claims, losses, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may suspend or terminate your account and access to the Service if you violate these Terms or engage in activities that could harm the Service or its users. You may also terminate your account at any time by contacting us at [email protected].

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction/Country]. Any disputes arising from these Terms or your use of the Service will be resolved in the courts located in [Jurisdiction/Country].

14. Changes to Terms

We may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on our website or via email. Your continued use of the Service constitutes acceptance of the updated Terms.

15. Contact Information

For any questions or concerns regarding these Terms, please contact us at: